Privacy Policy

Welcome to the Privacy Policy of D&S Technology, LLC. When you work with us for IT support, consulting, and related technology services, we may handle personal and business information. We respect your privacy and are committed to protecting personal data, account credentials shared for service delivery, and confidential details about your systems.

1. Information We Collect

D&S Technology, LLC collects data as needed to provide and improve our services. This may include:

• Identity Data: Names, titles, and organization affiliations.
• Contact Data: Email addresses, mailing addresses, billing addresses, and phone numbers.
• Technical & Service Data: Device identifiers, network configurations, logs, ticket history, and diagnostic information gathered while troubleshooting or monitoring systems you authorize us to access.
• Confidential Client Information: Business requirements, credentials, and documentation you provide so we can deliver our services and products.

2. How We Use Your Data

We use the data collected strictly for the provision and improvement of our services and products. This involves:

• Delivering help desk, on‑site, remote support, consulting, and project work you request.
• Generating service reports, recommendations, and documentation related to your environment.
• Managing billing, scheduling, contracts, and customer support inquiries.
• Maintaining appropriate security and access controls for information entrusted to us.

3. Security of Your Information

D&S Technology, LLC employs reasonable administrative, technical, and physical safeguards—including encryption where appropriate, secure hosting practices, and restricted internal access—to help protect your information. We do not sell your personal data to third-party data brokers.

4. Third-Party Platforms

In the course of providing services, D&S Technology, LLC may use or integrate with third-party platforms (for example, cloud providers, remote support tools, or security vendors). Those services have their own privacy policies; we encourage you to review them. We select integrations with care and use them only as needed to perform work you have authorized.